1) providing custom-designed packaging solutions for customers to meet their unique product packaging requirements.
2) Answering questions for customers and give professional advice and suggestions.
3) Provide video, drawings or schematics to facilitate customers to understand the working process of the machine or the whole system.
4) Sample testing for customers. If it is inconvenient for customers to send samples, we will buy the same or similar products from the Chinese market for testing, and videos will be taken.
5) Customers visiting our factory.
1) Cooperating customers' third-party company to do the inspection before shipment.
2) Help customers and cooperate with customers' forwarding agency to arrange the shipping and do documents preparation for the export procedures and destination customs clearance.
3) Training how to install the machine, training how to use the machine.
4) Engineers available to service machinery overseas.
5) When problems occur in the process of machine using, we timely provide customers with solutions explaining in words, by pictures or videos.
The machines are wrapped with film and then packed in wooden cases.
1) Q: How do I choose the right type of machine?
A: Please provide the following info for us to make a solution to meet your unique product packaging requirements with the lowest costs.
* What is the product (picture or short video clip better);
* Packaging bag size (length/width), volume in each bag;
* Bag type:
- Premade bag (doy bag, block bottom bag, gusseted bag, 4 side seal bag, etc); with or without euro hole, easy tear open; plastic bag or paper bag;
- Packaging film form-fill-seal bag (3 side seal bag, 4 side seal bag, pillow bag, stick pack, etc); with or without euro hole, easy tear open.
* Outputs requirements (speed)
* We will send you machine working video for your reference.
2) Q: How can I trust you for the first time business?
A: We are a registered company in China Industry and Commerce Bureau, and a certified member by Alibaba. If you don't trust us, we can use Alibaba's Trade Assurance service, which will fairly safeguard your rights and money throughout the transaction process.
3) Q: How do I place an order and how is it completed?
A: When you are satisfied with our quotation terms and pre-sales service:
- Both sides sign a contract or PI.
- Customers arrange the deposit payment.
- Our factory arranges production.
- Test & trial run the machine after it is finished
- Inspection by customers or their third parties or videos.
- Customers arrange the balance payment.
- Arrange to ship.
- Help customers with the machine installation.
4) Q: How do I contact you?
A: - Leave messages on this page and click "send".
- Email, WhatsApp, Wechat, Skype, QQ, phone, etc.
