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Q: Are you a factory or trading company? A: We are a trading company which has own 3 factories. We have own packing and printing workshops for customized packaging and brand items Q: Could you do custom service: printing logo, custom packaging or made a new design product? A: Yes, we own machines which can printing logo, label, laser engraving logo, also can make customized packaging. Mixed packing and make new product. Q: The pricing on your website is the exact price? A: The pricing on website is simple EXW pricing. Custom service not included. If you want custom service, or buy mass quantity, welcome to contact us Q: You can arrange shipment to our country, Amazon warehouse or other agent in China? A: Yes, we can ship to your country directly, Amazon warehouse, or your agent's warehouse in China. We can send by air, boat, train way. we have customers who sell on Amazon USA, UK and Saudi Arabia, Japan. We already worked with them for 7-9 years Q: What terms of trade you can accept? A: EXW, FOB, CIF, DDU, DDP If you have many suppliers or agent in China, we can send products to them, ship together can help you save shipping cost. If you do not have any experience to do Customs in your country, or too busy to deal with the, we can help to do DDP. We would love to anything to help make your business grow Q: What’s your payment terms? A: We can accept T/T(Bank transfer), Trade insurance order online(Alibaba, 2% fee). Western Union, Paypay(5%), L/C(order amount more than 50,000 USD), Payoneer(5% fee), Money Gran 30-50% deposit, and balance paid before shipment. We have many customers who working for 5-9 years, we can do pay after goods arrived.