1. Q: Are you a factory or trading company?
A: Dorland is focusing on customization industry smart phone/industry tablet, it provide rugged smart devices design and
manufacture. Dorland products including rugged smart phone, Industry Tablet, etc.
2.Q: How does your factory do regarding quality control?
A: We have Product Quality Assurance Management system.
3.Q:What scope does it apply to ?
A:Suitable for Zone 1 and Zone 2 /division 1 and division 2 of the explosive hazardous zone /division.
4.Q: Can we get the free sample?
A:Sorry, generally we would not provide the free sample. If the customer confirms the specification and price, they can order the sample firstly for the testing and evaluation.
5.Q: Can I choose multiple functions into 1 device?
A: Yes, you can choose multiple functions into one device, Different functions depending on the product model, optional functions: RFID (LF/HF/UHF)1 Fingerprint/ Bar code scanner.
6.Q: What's Your Products Warranty?
A: We offer 12 Months Warranty after shipment sent.
7.Q: Can I extend the warranty?
A: We offer a deferred warranty for up to 24 months, and the price for the warranty extension is 10% up.
