1.What advantages does your product have over other similar products？
A:Clean energy as fuel, clean fuels are cheaper than conventional fuels easy to operate.High calorific value Intelligent,user-friendly.There are several working modes for users to choose from. Security, unique technical support
2.What color pellet stoves can I buy？
A:HEYING can provide you with the color spray paint for the side panel.You can choose four colors such as black,bed ,gray and white.
3.What's the difference between air pellet stoves and hydro pellet stoves？
A:a.Air pellet stove has the advantages of quick heating, high efficiency, easy to install
b.Hydro pellet stove heat up relatively slowly,but heating area, thermal efficiency are higher than air pellet stove
c.Hydro pellet stove is higher comfort for heating,the room is relatively dry if you use air pellet stove.
d.Hydro pellet stove cost higher,it also need to be used in combination with radiators.
4.What should I pay attention to when using it?
A:Your pellet stove works independent of the room air. Negative pressures in the room is not permissible. The use of a safety device(e.g. differential pressure controller) in combination with room air facilities (e.g. ventilation system, exhaust extraction etc.) is stipulated.
5.What is your GUARANTEE TIME?
A:6 year for pellet stoves. But our products are lifetime products, if you have any question, we will be willing to help you.
