Q1
:
WHAT IS YOUR MINIMUM ORDER QUANTITY?
A: Under normal circumstances, we do not have a minimum order quantity. However, when dealing with specific materials, we may require a pre-order, which could result in a minimum order quantity for the designated material.
Q2:
HOW DO YOU ENSURE PRODUCT QUALITY?
"
A: To ensure product quality, we have implemented several measures:
a. Sample Approval: Before starting bulk production, we can provide a sample of the glass product for your approval. This allows you to assess the quality, design, and specifications of the product before proceeding with the full order.
b. Incoming Material Inspection: We carefully select our glass raw material suppliers and work with the top 3 suppliers in China. We conduct thorough inspections of the incoming glass raw materials to ensure they meet our quality standards.
c. In-Process Quality Control: Throughout the production process, we have dedicated quality control personnel who perform regular inspections and tests to ensure that each step meets the required standards. This helps identify and rectify any issues or deviations promptly.
d. Final Product Inspection: Before the products are packaged and prepared for delivery, we conduct a comprehensive final inspection. This involves checking the dimensions, appearance, functionality, and other specific requirements of the glass products to ensure they meet the desired specifications.
e. Third-Party Inspections: We welcome third-party inspections to verify the quality of our products. If you prefer an independent evaluation, we can arrange for inspections by reputable inspection agencies or organizations. This ensures transparency and provides additional assurance of the product's quality.
f. Detailed Quality Reports: Along with the products, we provide detailed quality reports that outline the specifications, testing results, and compliance with relevant standards. These reports give you insights into the quality control processes followed during production.
g. By implementing these measures, we strive to maintain high product quality standards and meet our customers' expectations."
Q3:
WHAT IS YOUR TRADE TERM?
A: FOB, CIF, EXW, etc.
Q4:
WHAT IS YOUR PAYMENT TERM?
A: T/T 40% deposit,60% before shipment, L/C(L/C 180 days Max.), Western Union, Paypal.
Q5:
WHAT IS YOUR LEAD TIME?
A: During the quotation stage, we will provide you with the production time for the corresponding products and quantities. The actual delivery time will depend on factors such as the quantity of your order, glass processing requirements, and the current production situation at the factory. We will provide you with accurate and valid delivery time feedback before your order. For urgent orders, we will handle them accordingly based on the circumstances. Barring any unforeseen circumstances, we are committed to delivering the ordered products with the expected quality, quantity, and on-time delivery.
Q6：
DO YOU PROVIDE OTHER BUILDING MATERIALS AS WELL?
Upon customer request, we can assist in providing glass-related materials, such as accessories for the shower glass, hardware fittings for railing and staircase glass, stainless steel frames for door and window partitions, and decorative
mirror frames. Additionally, for long-term cooperative clients, we offer assistance in sourcing other surrounding building
materials and products within our export scope.
