Q1: How to order samples for test?
A1: Please provide your information, I'll send you a proforma invoice.
You can pay the sample after we negotiate an acceptable price for both.We'll ship samples within 3 days.
Q2: Can i customize my brand logo and startup logo,package?
A2: Yes ,we can customize according your requests,full meet your needs.
Q3: Can i customize design my brand phone
A3: Yes,we can customize design new phone body and new specification for you.
Q4: How does quality
control in the process
?
A4: Quality is at top priority. We've got
Ce/Rohs Standard Authentication Certificate
. We will fully check the quality and everything else before package and shipping.
Q5: What about the shipping cost?
A5: Don't worry. F
reight forwarder we cooperate with and
freightage are money worth to pay without extra charge. If you have second concerns, turn to us for more information.
Q6: When is the time for shipment? And what if tracking number is not working?
A6: First, the date set in the agreement is the time for shipment. If there's any delay, we will contact you in time.
Second, once the parcel is sent out from warehouse, it will take 1-3 working days to check in the express service
system. If you cannot wait but to told us, it's your call.
Q7:
If our products fail you, what can we provide?
A7: Before the deal 's done, any idea and demand about product could be sent and negotiated. Our team is poised to solve any problem and satisfy your need, with mold manufacturing and assembly factory on call. We're confident to accept any challenge you pose to us.
Q8: Where is the Company?
A8: Located in Shenzhen, China southeastern city, it's our pleasure to have you visit at times.