FAQ
1. How about the package ? Is it safe during the delivery ?
All BGA machine is packed Safely, by standard strong wooden carton with foam inside.
2. What is the delivery way ? How many days will the machine arrrive us ?
We will ship the machine by DHL,Fedex, UPS,etc (Door to Door Service), around 5 days to arrive.
Or by Air to your airport (Door to Airport Service ), around 3 days to arrive.
Or by Sea to the seaport, Minium CBM requirement : 1 CBM, around 30days to arrive.
3. Do you provide the Warranty ? How about the after sales service ?
1 year warranty free for spare parts, Whole life technical support.
We have professional after sales team, if any question, assistant videos are also provided in after-sale service.
4. This machine is easy to use ? if I have no experience, I can also operate it well ?
Do you provide the user manual and operating videos to support us ?
Yes, our BGA machine is designed to use easily, Normally it will take you 2-3 hours to learn how to operate, if you are a technician, it will be much faster to learn.We will provide the English user manual for free , and the operation video is available.
5. If we come to your factory, you will provide the free training ?
Yes, warmly welcome you to visit our factory, we will arrange the free training for you.
6. What is the payment way?
We accept the payment terms: Bank transfer, WesterUnion, Moneygram, Paypal, etc
DH-A2 Product Operational Video
: https://youtu.be/4uAd6kfnSaY