Payment Terms:
1. Samples: Bank T/T, 100% payment in advance;
2. Bulk order: Bank T/T, 30% deposit and balance 70% settled before shipment.
Delivery time:
1. Samples: 10-15 working days;
2. Bulk order: 20-30 days after advance payment.
Warranty:
1-5 years warranty
Shipping Method:
1. By Express: DHL, UPS, FedEx, a fast and safe way for shipping, normally 3-5 working days for delivery;
2. By Air: In some area, the shipping cost by air is more favorable than by Express; 3-5 days for delivery;
3. By Sea: the most economic shipping method, but cost longer shipping time; large quantity, heavy and not urgent goods can choose this way.
4. Your shipping agent or forwarder.
After-sale Service:
1. Quick reply on customers' questions;
2. If anything goes wrong with the products'quality, we will replace for you free.
3. Make you a happy ordering.
Quality Control:
100% of the lamps will be tested and keep lighting for 24 hours to test its quality reliability, and we will also test its temperature after 24 hours & rsquo lighting. Then after it is cool we again test 100% of the lamps to see if it still work well;
Each lamp should pass all these QC procedures before shipping to customer.
Delivery detail:
We ship goods by UPS/DHL/FEDEX/TNT express which takes 3~ 5 days to arrive, or by air cargo which takes about one week to arrive or by sea which takes about one month to arrive , depending on your actual requirements.
Our services:
1. For all your inquires about us or our products, we will reply you in detail within 24 hours;
2. We own well-trained and passion sales & after- sale services who can speak fluent English language;
3. We offer OEM services. Can print your own logo on product, can customize the retail box packing and other things.
4. We have very experienced R&D engineers and we have strong ability to do ODM projects.
