Light Duty NSF & ISO Certified Epoxy Coating And Chrome Plated Layers Mobile Metal Wire Shelving with wheels

Q&A:

1. I like your design, but couldn't find the right model from the products list, is custom size available?

--Yes, we support OEM/ODM.

2. I would like to have my own design products and qty is not that big, is it ok?

--Yes, we can go with your custom design, no matter small or big qty, however, pls understand the cost will be diffferent.

3. I don' have drawing or picture available for th custom products, could you design it for me?

--Yes, we can make the best suitable design for you but do need know the details such as:
a) dimension
b) loading capacity
c) stackability
d) operation enviroment

4. What is the minimum quantity I can order?

--1x20'GP - qty is variable depend on the size.

5. What is your average production lead time?

--2-3 weeks against formal order and deposit.

6. Do I get any guarantee from your company?

--3~10 years warranty in acse of

a) Proper handling during operation, correctly forklift handling while stacking/ unstacking;

b) Overloading is prohibited;

c) Environment request- indoor, dry and not humid circumstance, do not contact with any

corrosive chemical material (for Zn plated and powder coated products, no limitation for hot dip galvanized );

7. What happen in case any quality problem is identified after arrival?

--We take full responsibility for any manufacturing defect, would either refund or reship good products to you.