FAQ
Q1:My order is very small , would your company do for it for me ?
Yes, pls let us know your expecting style first. Our MOQ is 20ft container,but we hope to do small orders for our customers.
Welcome your small trial order for quality or market.
Q2: What is your policy of sample fee?
The sample fee is free for you. To be mentioned,the shipping costs are as your cost.
Q3:Does your products have the certificate to America and European market?
Yes,we have the COA &EEC for all our products.
Q4:We must purchase the whole set?
You can purchase the whole set or any size you want.
Q5,Q:Can I customize the package for my goods?（OEM and ODM）
Of course. We accept customized service.Include your LOGO,packing and products designs.In a word,we can do any size and designs
what you want.And bringing your ideas to life!
Q6:Which loading port do you usually use?
All the ports are available. Such as Tianjin (our nearest port), Qingdao, Ningbo, Shanghai and Shenzhen,etc.
Q7:How long for mass production?
45-60days(order confirmed),which depends on the order quantity and the season you place the order.We will try our best to make it
asap.
Q8:How does your factory do regarding quality control?
We have QA/QC team which are strict with quality control.We also accept customer appointed QC/QA team arranging the product
inspection.
Q9:What kind of material for for this item?
Ceramic(Keramika/keramik),stoneware/Gré/Gres,crockery,porcelain/Porcelaine/Porzellan/Porcelana/Porculan, fine bone china, new bone
china, clay, normal white clay, white clay, black clay, super white clay.
Q10:What kind of packing for this item?
Normal brown box packing, color gift box packing, white box packing, export carton packing, pallet packing, polyfoam packing,
display box packing, pvc box packing, mail order box packing, shrink packing, handmade box packing.
