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1.Are you factory or trade company? We are factory, not trade company. 2.Can you provide me your catalogue? We have thousands of products, and every month we will make out many new items, so updating is very fast. Could you please provide us your request so we can recommend to you accordingly? 3.How about the MOQ? For most of our products, we have no MOQ, we will make some stocks for some popular items, so you can order any quantity. And for other products, you can contact our sales to know the MOQ. 4.Can you make sample same as my pictures or samples? Yes, we can make samples as long as you provide us your picture, your drawing or your sample. 5.Do you have your own designer team? Yes, we have our designers, so if you can provide us your ideal, we also can make out the sample to you. 6.How can you protect my designs and my brands? We won't display your designs and brands to other customers, and won't display them in the internet, show, sampleroom etc, and we can sign a confidentiality and non-disclosure agreement with you and our sub-contractors. 7.How to order wholesale products? You can order online, and contact our sales to ship the goods. 8.how can we guarantee quality? Always a pre-production sample before mass production; Always final Inspection before shipment; 9.what can you buy from us? PET BED/ CARRIER,PET TOYS,PET COLLAR/ LEASHES,PET BOWL/ FEEDER,PET ACCESSORIES 10.what services can we provide? Accepted Delivery Terms: FOB,CFR； Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,CNY; Accepted Payment Type: T/T,L/C,D/P D/A,PayPal,Western Union; Language Spoken:English,Chinese