Q1
: Are you a manufacturer company?
A1:
Yes. Our factory was founded in 2016 and have over 7 years experiences in this industry. Our produsts are hot sold all over the world with trustworthy quality and competitive price.
Q2: What's the order procedure?
A2: (1) Demand communication.
(2) Preliminary pricing.
(3) Color card confirmation.
(4) Drawing design.
(5) Sample confirmation.
(6) Mass production.
(7) Delivery acceptance.
Q3: How can I place order?
A3: If you need to order the products on the page, please place the order directly; if you need to customize the products with specific specifications, please contact customer service and send us a detailed drawing or size chart so that we can quote according to your needs. If the product has a specific color, the customer must provide a color card.
Q4:
What is your terms of payment?
A4: Customer can pay in T/T, Usually40% as deposit and the remaining 60% before delivery, we will show the product and package to the customer before they pay the balance.
Q5: Do you provide samples? is it free or extra?
A5:
Yes, we can provide free color board samples. Sample cost will be negotiated.Simple products are free of charge, you only need to pay the shipping cost.
Q6: How long is your delivery time?
A6:
It generally needs about 10-30 days, special size and craftsmenship need 30-60 days. It depends on order quantity and demand. Please discuss the details with our sales team.
Q7: Can we print our logo on the product or produce the customized items according to our drawings?
A7: yes ,please inform us formally before our production and confirm the design firstly based on our sample.
Q8: How can you guarantee quality?
A8:
We are responsible for the quality of our products by strictly checking every step of the production process before they leave the factory and conducting rigorous quality checks before shipping.
Q9: What's the package for products?
A9: Generally, we use cushioning materials with cartons or wooden boxes to pack the goods.
Q10: Can I visit your factory?
A10: Yes. Our factory is in Foshan, and you are fully welcome.
Q11: How do you make our business long-term and good relationship?
A11: We keep good quality and competitive price to ensure our customer's benefit; We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from; We try our best to solve client's problem about Metal Products and provide best servise to them.
