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Q1. What information should I let you know if I want to get a quotation? A: 1, Size of the products 2, Material and stuff (if have) 3, Please send us some pictures and designs for checking if possible so we can do best as your request. Otherwise, we will recommend relevant products with details for your reference. Q2. Where is our company? Is it possible to visit your factory? A: superb is located in yunnan,kunming. It is very convenient to visit us, and all clients from all over the world are highly welcome to us. Q3. Can I get a sample,how long is the time? A:Yes,standard samples are free and need about 2-3 days. Customized samples need to charge sample fee,need about 2 week. But the sample fee will as part of order cost when you place the first order. You need pay the shipping for sample. Q4. Shipping Method and Shipping Time 1. Express courier like DHL, TNT, Fedex, UPS, EMS etc,shipping time is about 3-7 working days depends on country and area. 2. By air port to port: about 7-12days depends on port. 3. By sea port to port: about 20-35days 4. Agent appointed by clients. Q5. What is the MOQ for your production? A: The MOQ depends your requirement for color, size, material and so on. Q6. Can you provide customized service? A: Yes. It means that the size, material, design, logo, packing, etc can be customized according to your request.