01
Can you customize the Excavator according to our request?
Yes we can provide you with: Auger Drill, Raker, Hydraulic Hammer and many other accessories according to your specific needs.
02
How long is the warranty for your products?
One year or 2000 working hours from the date of bill of lading, subject to which comes first.
03
Can you produce the products labeled with the client's brand?
Yes, we can. Please provide us the Letter of authorization of your own brand.
04
What're your terms of payment?
For terms of payment, L/C, T/T, D/A, D/P, Western Union (can be) could accepted. And it’s our practice to adopt by T/T, 30% as the deposit, 70% balance before delivery. For the big order amount, we also accept 100% confirmed irrevocable L/C payable by draftat sight.
05
How can you ensure the quality of the products?
We have joined the Trade Assurance, which protects your payment and guarantee the delivery and quality of goods. If the products have a quality problem when you received the goods, Alibaba can return your full payments.
06
What's the delivery time?
7-20 days after receiving the deposit.
07
What's the Certificate do you have?
For the certificate, we have CE, ISO, Gost, EPA(USA)CCC.\
08
What about the Minimum Order Quantity?
The MOQ is 1 pc.