If you found the parcel was broken or there's leakage when the postman hand it over to you, please reject the parcel and contact us at once. Also if the
fish tank accessories
have any problem, please send us a message before you open a dispute or write a negative feedback. We promise will try our best to give you a satisfactory solution. If you are satisfied with our goods and Service, please leave us five stars feedback after you receive your order. Thank you so much for your help in advance!
Customs Duty and Import VAT/GST & Remote Area Surcharge Fee, for shipping from China:
*Not include any customs duty and import VAT/GST, not include remote area surcharge fee if you select Express ( DHL / UPS / TNT / FEDEX ) and your address is a remote address.
*For many countries, maybe buyer will need to pay customs tax. Such as: Canada, Finland, Poland, Israel, Rome, Romania, Greece, Chile, Denmark, Bulgaria, Hungary, Czech Republic, Slovakia, Mexico, Costa Rica, Iceland, Kazakhstan, Thailand, Turkey, Peru and more other countries.
*Russia, US and AU mostly do not have tax problem, unless your package amount is higher than the limited amount from your customs.
*Buyer is responsible for the tariff, please learn the customs policy of your country before shopping, if you have any special request, please contact us. According to the rule of Aliexpress, buyers have the duty to clear customs and get the parcel, if there is any customs tax, please pay for the tax, and we will not be responsible for any tax. If the buyer do not clear customs, the package will be destroyed or return ( return shipping cost is very high), buyer should bear all losses.