Q1: About LOGO OEM
The LOGO can be silk printed or screen printed on the aroma diffuse and humidifier and dehumidifier.
For one color one place logo, over 2000pcs is free of charge. 100$ within 1000pcs.
Our own product without any logo on the product and without any logo on the color box.
Q2. What is your terms of payment?
A: One-off for small order. For big order, pay T/T 30% as deposit, and 70% before delivery.
We'll show you the photos of the products and packages before you pay the balance.
Q3, About the customization of box
We can customize your packaging if your order quantity is above the MOQ (>1000pcs)quantity. Please consult us for details discussion. over 2000pcs is free of charge. within 1000$ about 300-550$.please send your profile for confirmation.
Q4, Does any oils come with or do I have to buy separately? Can any brand oils be used?
No, oils will not come with the essential oil diffuser. You can use any brand oil.
We also buy some essential oil for our client, if you are interested in, we can also buy for you.
Q5, Have I got Warranty on your essential oil diffuser with night light? And what about the warranty?
1 year warranty after shipment.
You will receive your order in good condition.
Implemented from material incoming inspection, processing inspection,aging test and Ex factory inspection a series of strict management system. Equipped a quarter of quality inspection personnel to ensure product quality and the product defect rate can be controlled within 2%.
If product itself has quality problem in the guarantee period, we can send a new one to you in your next order or return the product fee to you.
Q6, About OEM service
We can provide OEM service and we always welcome your ideas for custom making of new aroma diffuser, new humidifier an new dehumidifier in new designs and styles. We are professional aroma diffuser & humidifier and dehumidifier manufacturer with more than 10 years of experience. Integrated manufacturing and marketing save intermediate links, which make our possess competitive price and fast delivery time.We have our own Molding workshop, CNC machine center, Injection workshop,Assembling workshop.Aging test room.
Q7, How much oil can I use? And are the oils optional?
A: 3-5 drops are recommended. It is really a matter of users preference and soluble water-based essential oil is Ok.
Q8: Is this made out of real wood?
No, it is plastic with a wood look. as water could damage the real wood unit.
Q9, About Changlin company
We are not a trade company. We have our own factory in China, mainland,Which have been established for over 10 years. Our company name is Shengzhen Changlin Houseware Co.,Ltd . Address: 1F & 7F,Paotai Road No 30, Lisonglang Coundtry, Gongmin, Guangming New District, 518106,Shenzhen, Guangdong China (Mainland).
Welcome to have a visit!
Q10, About visiting to our company
We'll welcome you at any time and pick you up at Lo Wu border crossing or ShenZhen airport to give you a tour of our factory.
Q11, Can I use boiling water? What water temperature range allows it to work best?
A: It's ok. Normal temperature water is the best..
Q11, How do I clean it?
A: Just wipe it dry with a clean cloth every week or so or follow the instruction.
Q12: What is the difference between the Essential Oil Diffuser and the humidifier?
A Diffuser: Adding seveal drops of oils into it, it can help remove bad odors,making your space fill with lovely fragrance
B Humidifier: Use it without oils to add more moisture to your dry skin and chapped lips