Q1: Can you support to design the tablet pc smartphone laptop outlook?
A1:Yes, we can custom ID and MD design with your reference and using scenario description.
Q2: Do you support the product software(SW) development?
A2: Normally we do system and driver level development, Application-level development will be done by Client or 3rd party
software(SW) developer assigned by clients.
Q3: Which OS can you support development?
A3:Yes, we can support tablet PC & smartphone custom OS based on Android OS ,Windows OS ,Linux OS, Ubuntu OS.
Q4: Can you support to remove the battery from tablet PC?
A4:Yes, sure, we can support tablet PC or smartphone removed battery, removed the camera, shipment without the device case, as well as we can support add the POE,USB Type C, DC IN, HDMI interface on the smart device.
Q5: Can you support SDK service?
A5: Yes, we can support SDK (software kit development) service for customers.
Q6: Do you have any experience with smart home projects?
A6: Yes，we have rich experience with quite a lot smart home iOT cases. Tuya, Google assistant work with Alexa, Zigbee, Z-wave, LoRa, etc. Main projects as :
1) 5.5 inch POE tablet pc for a famous hotel with POE function, Gorilla glass, no battery ,no camera,high spec.
2) 7 inch & 8 inch tablet pc for Smart home security system for a big mid-east customer, with RJ45, POE,NFC/RFID,ZigBee etc
function.we also adjust the PCBA to support Uart serail port.
3) Linux build root gateway(hubs) without battery/screen. With z-wave,bluetooth,wifi,DC in charging port for American house rental center.
4) 8inch wall mounted tablet pc with poe/temperature sensors for control air conditioner/ temperature.
etc. countless cases.
Q7: Can you support customization of accessories for smart devices?
A7:Yes, we can support custom smart cover, docking charging station, charging dock, magnetic back clip, wall mount, stylus pen for smart device.
Q8: Can you provide prototype samples?
A8: Yes, in principle we can provide prototype samples before bulk order. For this we will need detailed requirements and we will then be able to come back to you with the best proposed solution asap.
Q9: What‘s the normal ODM product development time?
A9: Normally, it takes 3-5 months, but it can vary depending on the complexity of the project. Please contact us and provide detailed requirements and we will propose the best solution to you asap.
Q10: How is the ODM device development cost calculated?
A10: Development charge is in 2 parts:
1) Tooling design;
2) PCBA development and hardware tuning.
Cost also depends on the specific project.
Please contact us and provide detailed requirements and we will propose the most cost effective solution to you asap.
Q11: Can we sign NDA?
A11: Yes, we can sign MNDA.
Q12 How to deal with the intellectual property?
A12: It's joint development between clients and Pretech. The ownership of the intellectual property depends on the agreement between clients and Pretech.
Q13: What's your after-sales service for ODM smart device ? Can you support two year’s or more w
arranty?
A13: Normally, we provide a 1-year warranty as standard. However, we can support a 2-year warranty or more, if the customer enquires. Please contact us and provide detailed requirements and we will propose the most suitable solution to you asap.
