Q: Can you offer OEM&ODM service?
A: Yes, of course. we can offer OEM, ODM service. We can do customized logo and package.
Q: Is the quality guaranteed? How does XEEBEI do QC?
A: All products have 3 times QC, including raw material QC, production QC,and output shipment QC before you see your order,
Q: What are your main products?
A: We are a professional manufacturer of jade massage product,facial clean tools,cosmetics accessories and personal care fields,
Q
:Which certificate you have?
A: we have CE,REACH and MSDS certification almost for every product,meanwhile we assist you get the other certifications you need.
Q:Can I order sample to check the quality?
A:Yes,most of our standard sample is free,you can contact us and let us know which product you want sample.
Q: What's the sample leadtime?
A: sample finish in one hour if in our working days, sample finish in one day if not working days
our working time is China time，AM09:00-18:00 Monday`Friday
Q: What's the warranty for the purchased items?
A:For all our products, 1 year warranty,some even 2 years warranty, any problems during this period, we will take full responsibility, we will provide technical support and help you to solve the issues.
Q: How to make the payment?
A: We accept Paypal, Western Union,T/T payment,Alipay,Alibaba order link ect.
Q: do you have stock in your factory?
A: yes, almost most of all products is ready in our warehouse, ship at any time,
Q: What's the lead time?
A: our standard stock product: 2-3 working days; bulk order: 7-20 days working days,
Q: do you have your own factory?
A: of course, we have,welcome you to visit us at any time.
Q: do you have design team?
A: yes, we have 3 designer, one product designer, one is sample designer another is art designer.
