1.What kind of product you would like to pack?Granular,Powder,Liquid,Tablet or other type of products.(product picture will be great!)
Q2: Can you explain me the whole transaction process ?
1.Sign the Contract
2.Arrange 50% deposit to our factory
3.Factory arrange production
4.Testing & detecting the machine before shipping
5.Inspected by customer or third agency through online or site test.
6.Arrange the balance payment before shipment.
Q3: Are you trading company or manufacturer?
A: we are manufacturer of packing machine in China for more than 13 years experiences.
Q4: How can we check your machine quality after we place an order?
A: we will send the photo and video of machine to customer to check the machine running situation before delivery. Besides, welcome customer to come our factory to check the machine by your own.
Q5: What is your term of payment?
A: T/T or L/C at sight, we would like to full payment before delivery for spares part. For the machine order, 50%T/T in advance, the rest of balance before shipping.
Q6: Why choose us?
1. We have faster after-sales service: reply customer within 24 hours, problem handling less than 48 hours
2. One year warranty for machine and spare parts
3. Oversea technician sending service can provided.But customer need to pay;According to save your cost, we will send you a video of the installation of the machine.
4.We have EU CE certificate,ISO9001 Quality System Authentication
5.Our Core Components’ suppliers all are Fortune 500 brands company.
6.We have our own independent R&D team, which can customize the machine according to the actual requirements of users, and have 56 technical patents and 3 industry No.1 patents.