Q1. Are you manufacture or trading company?
A.
We are professional manufacture factory of home appliance products & massage devices.
Q2. What is your best price for the product?
A.
The price is negotiable. It can be changed according to your quantity or package. When you are making an inquiry, please let us
know the quantity & the detailed requests. Then we can quote you the best price at the first place.
Q3. What is your packing based on the price you quoted?
A.
The price we quoted is based on color box and export carton that we normally use.And we regard this as the standard packing of us.
Q4. What is the MOQ of your products?
A.
If you do not have any OEM(customized) requests on your order. We don’t have MOQ request. The MOQ request is aimed at OEM orders.
Q5. How to place an OEM order to us;
A.
1. Let's defining the OEM order as.
2. You want to have your own packing design with your logo printing;
3. You want to change the silk-screen to your language, or your design;
4. You want to change the function of the products;
If you order reaches any of the above 3 terms, it becomes an OEM order to us. then we will request 1,500units/item as MOQ;
Q6. How to place an ODM order to us;
A.
The good news is that if you have good ideas on the products, we would love to open mould for free for you. in the other words, if you want to develop a new products with less investments & less risky. you can talk to us about your plan. we may pay the bill for your idea, if your plan is approbated by us.
Or you just want to develop a new products with us. then we will be a manufacturer with good R&D ability/production
capacity/industry experience/tooling ability.
Q7. We'd like to print our Logo on the product. Does the logo and color can be customized?
A.
We provide OEM service which including logo printing, gift box design and carton design.
Q8. How can i get the pricing quickly?
A.
We usually quote within 24 hours after we get your inquiry(Except weekend and holidays). If you are very urgent to get the price, please callus on Alibaba or make a phone call.
Q9. Can you do the design for the buyer?
A.
We have a professional team having rich experience in electric appliance product design and manufacturing for 10 years. Just tell us your ideas and we will help to carry out your ideas into perfect product. It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.
Q10. How to start the business with the Seller;
A.
1. Send us a detailed inquiry, to make clear the basic requests of your order;
2. Click the profile photo of our Sales, then text with them;
3. Click the "Contact us", then mail us directly;
Q11. How to distribute the cargoes with Seller’s brand(How to be a distributor of Seller’s);
A.
If you want to distribute our products with our brand, we don't have MOQ request. you can place the order at any quantities(numbers). e.g. 10 units, 20 units, 30 units...as you wish. but we'd like to remind you to keep the "carriage issue" in your mind. Anyhow, to ship out the goods by LCL is not a good option. you'd better to have a mix-load container from China port. then we can help to arrange the inland transporting for sending our cargoes to your container.
Q12. Refer to the certificate & voltage/plug;
A.
When you sending the inquiry to us, you'd better to make the certificate requests & voltage/plug requests clear. so that we can quote you accordingly & correctly.
Q13. Payment terms
A.
1. 30% deposit, balance to be paid before shipment;
2. 30% deposit, balance to be paid by LC. ( this payment takes effect for the order's total value exceeded $50,000 usd, and we don't accept L/C issued by bad credit Banks, no matter from which Areas)
Q14. How about the
Delivery Time
?
A.
It depends on the orders’quantity and the season you place the order. Normally, we can finish the order within 30 days after the receipt of deposit and confirmation on all designs based of normal condition.
We suggest you that you shall double confirm the delivery time with our sales before you place the order to us.
Q15. What's the
Guarantee/Warranty
of the products;
A.
Generally, our quotation included in 1 year warranty; if you need us to quote the price with warranty over a year, you shall specific this issue in your inquiry;
Q16. How to buy a sample from us;
A.
First of all, we wish you know that. when you are requesting a sample from us, the postage is on your side.
If you don't have particularly requests on the sample, just want to see the appearance/check the function/to have a simply tests. we would like to provide our in stocks preferentially(handling time roughly needed 3days).
But if you need a customized sample, you will need to provide the specific requests on your sample. and it roughly takes us 1-2 weeks to prepare the sample.
Q17. Conditions of free sample supply;
A.
We don't offer free sample to first-contact customers; except for famous buyer, or famous brand;