In order to process your inquiry for custom printing,we will need to explain with you some or all of the follow:
Q1:
WHAT IS THE FIRST STEP?
We suggest you get a proof BEFORE you order. That way you know exactly what you are getting. Go to FREE PROOF to get that started.
Once you receive your proof then you are welcome to place your order.
Q2:
HOW DO I KNOW YOU WILL PRINT THE CORRECT ARTWORK?
During CHECKOUT there is a section called “Order Notes” where you can let us know which logo is yours.
Q3:
HOW QUICKLY CAN MY ORDER SHIP? TURNAROUND TIME?
Once you email us your artwork we generally have a proof emailed back to you in 1-2 business days. Most orders are shipped in 5-7 business days. If you have a deadline, please make us aware, and we will make every effort to accommodate.
Q4:
DO THE PRICES LISTED INCLUDE MY LOGO PRINTED ON THE SLEEVES?
Yes, all the prices include your artwork.
Q5:
WHAT SIZE CUPS DO YOUR SLEEVES FIT?
The standard/large sleeves will fit most 12, 16 & 20 oz cups. We also offer a small sleeve that is specifically designed to fit an
8oz cup.
Q6:
HOW DO YOU SHIP? DO YOU SHIP TO OTHER COUNTRIES?
We ship
by DHL, UPS, FedEx or other express, also can be shipped by sea if your quantity is large.
Q7:
ARE YOUR SLEEVES MADE OF RECYCLED MATERIAL?
Yes. Our sleeves are made by Java Jacket, the inventor of the coffee sleeve. They are made of 60% recycled material with 40% beingpost-consumer and are compostable as well.