Fireplace Hanging Gifts Large Size Animal Dog Jute Pet Dog Bone Christmas Stocking

Q1: Are you a factory or trading company? A1: Our office in Shenzhen, factory in Zhejiang, welcome to visit at any time. Q2: Whats your mainly products? A2: We supplier holiday gifts, such like Christmas, Thanksgiving Day, Halloween, Easter, St. Patrick's Day, Valentine's day, Birthday and home decoration products. Q3: Are your material all environmental? A3: Yes, passed EN71, Reach, Gots, and we provide samples if you need more test. Q 4: Does your factory have a BSCI/Sedex/Disney Audit？ A4: We get certification of Sedex/BSCI/GOTS/GRS/ISO 9001. Q5. What's the MOQ? A5: 1pc for some design, but 30-50pcs for most of designs. Q6: How long can I receive the goods? A6: The transportation time is different for different modes of transportation, by express about 3-5 working days, by air about 7-10 working days, by sea/train about 15-20 working days. Q7: Can I get discount? A7: Yes, for bulk quantity and VIP customers, we give a discount. Q8: What are your terms of payment? A8: We accept T/T, L/C, PayPal, Western Union, Credit Card, Cash and etc are acceptable. Q9: Do you support customized services? A9: Yes, we accept OEM & ODM customize, just send your designs and LOGO to us. Damaged Items & Returns Q: My items been damaged in the post? A: If something has been damaged while in transit, please contact us within 7 days of receiving your order and we will replace the item free of charge. We will ask for photographic evidence of the damaged item before we send out a replacement.