Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. 1pc,1set or mixed samples are acceptable. We can supply the sample if we have ready parts in stock,but the customers have to pay the sample cost and the courier cost. We can also produce by your samples or technical drawings.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 7-15 working days. The specific delivery time depends on the items and the quantity of your order.
Q3. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. We can offer this service free for the quantity over 1000pcs.
Q4. What is your terms of packing?
A: Generally, the products will be packed in anti-static bag,then put into master carton. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.
Q5. What is your terms of payment?
A: We accept Paypal, Western Union,Money Gram, T/T (Bank Transfer), L/C.
Q6. What is your terms of Shipment?
A: Shipping by Express(DHL,FEDEX,UPS,TNT,EMS), By Air, By sea are available.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery, and we control our led bulb defective rate less than 0.01%.
Q8. Why choose Leishen?
A:1).Strong technical team with more than 10 years experience in auto lighting.
2) Leishen owned design with Nation Patent,launching new design products every 3 months;
3).Factory wholesale price;
4).OEM & ODM Manufacturing welcome: Product & Package.
5).1 year warranty for headlight bulbs, 2 years warranty for small bulbs(fog light bulbs,turn sign light bulbs,brake light
bulbs,ect.)
Q9. If our product have quality issues, How to do? How about the after sales service?
If our product really have the quality problems, for sample orders, we could resend samples or refund for you, for bulk
orders,please send back one or two samples provide us to double check, via our professional testing is for our reasons,we will unconditional return goods or refund for you, and pay for you the corresponding loss of freight, at the same time,we have senior technical engineer at any time for you to provide the corresponding technical support services.
***Please take your time to explore our product ranges and let us know in particular, which models you are interested?And what are the requirements? Any problems, you could also feel free to contact us.
