1
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Could you supply OEM/ODM service?
- Yes.We are manufacturer specializes in jewelry many years. Please feel free to contact us for more info.
2
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Could you offer private logo service?
- Yes, customers’ logo service accepted.
3
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Can I get one sample?
- Yes, we can offer one sample for checking quality.
Sample charged US $30-$50/design depends on the design, sample charge will refund upon bulk order.
4
.
What is your minimum order quantity?
- Main material: 925 sterling silver (30 Pieces/Pairs)
- Main material: Brass (60 Pieces/Pairs)
Cannot mix plating color, stone color and ring size within MOQ.
5
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What’s your production time?
Our production time is 25-30days normally.
6
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How about your after-sales service?
- A. You are entitled to return products for repairing within one week of the delivery date if it’s quality problem. Once we’ve received your return we’ll send you an email with an update.
- B. If it's our fault, we will provide free replacement cargo service.
- C. If It's due to uncontrollable factors, we only charge you the cost of repair.
- D. If you have sold the products, problems due to the passage of time or wearing caused by abrasion, etc., we will charge you a part of repair costs.