Q1. Whether to provide samples
*If the customer's required goods are consistent with the existing products of the factory,
one sample of 0.5kg or less is free of charge
but the freight is paid by customer; for products above 0.5kg, the customer pays the sample fee and shipping fee
*If the customer's required product is an OEM product, after the customer pays the mold fee, the product sample is free of charge but the freight is paid by customer
Q2. Product quality issues
*The factory will issue a
self-test qualified report for free
, including materials, dimensions, etc. If the customer needs a third-party test report, customer must bear the cost.
Q3. Send sample time
problem
*If the factory is in stock, the sample delivery time is within one week.
*If it is an OEM product, the sample delivery time is within 25-30 days.
Q4. Customer OEM product property rights protection issues
*The mold that the customer paid only provides production for that customer.
Q5. Delivery method
*Express, trucks, containers, ships, Central European trains. Our company cooperates with professional shipping companies to
design optimal transportation solutions for customers
.
Q6. Customers can visit the interview
