Q1.Are you the manufacturer or the trading company?

A:We are 11 years professional manufacturer and we have three brands:SS,Tinga and DK sportbot.

Q2. What is your terms of packing?
A: Generally, we pack our machine with carton and plywood case for exporting.

Q3. What is your terms of payment?
A: T/T 50% as deposit and 50% before delivery.

We can show you the photos of the products and packages before shipping if you need.

Q4. Can I request the sample before order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q5. What about the lead time?
A: Sample in stock , mass production need to confirm within 2 days once get your order.

Q6. Do you test all your goods before delivery?
A: Yes, we have machine three days 72 hours continous testing before delivery.

Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with    them, no matter where they come from.

1.Timely reply to customers' questions within 24 hours

2.Promise on quality&delivery

3.Warm and professional team for after service