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1. Are you manufacturer? Yes. we are factory, but not just a factory, as we have sales teamown designers,own showroom,can help buyers to decide which products are their best choiceand all your inquiry will be replied within 24 hours 2 .Could you send me all your catalogues and price list? As we have more than thousands of itemsbetter to inform us your request for using then we can offer you the price list for your reference 3. How can you ensure the quality? For each item will be 100% strictly tested by our QC before delivery .To ensure the products quality . 4. Can i order a sample ? Yes ,You are welcome to order sample to testing the quality. 5 How do I order from you? -We will make a quotation after you send us your purchase plan (including product name, model and quantity). -If you agree with the price, please send us your shipping information (incl. company name, address and telephone ). Then We willmake the proforma invoice for you. -The payment need to be made after you confirmed the invoice .Once received the down payment/full payment ,we will start production . -When finishing production ,we will send your the orders pictures for confirmation before delivery . -After you confirm the picutres of your orders ,we will delivery it and will provide you a tracking number for your shipment . 6. How long is your delivery time? Generally it is 2-7 days if the goods are in stock.or it is 7-12 days if the goods are not in stock, it is according to quantity. 7. What is your terms of payment? For small amount :Full payment should be made within 5 working days of placing your order. For the batch order :30% down payment beofore production ,70% balance should be made before delivery. 8. How can i pay? You can make payment through Alibaba ,Western Union ,Moneygram ,or T/T bank transfer.