Q: Are you a manufacturer?
A: Yes, we are a manufacturer.
Q : Can your products’ label, packaging, design be customized?
A : Yes, we offer customization service on these.
Q : What is your monthly production capacity?
A :
Our manufacturing facility boasts a robust production capacity, churning out 50,000 lighting systems each month.
Q : What are your terms of payment?
A :
As a general guideline, we require a 30% deposit via T/T upfront, with the remaining 70% balance to be settled prior to shipment. This approach provides a balance of security and flexibility for our clients.
Q : Can I get a sample for quality check?
A : Yes, we offer sample.
Q : How soon is the lead time?
A : For sample order, 3-7 days. For bulk order, 20-40 days.
Q : What is the lifetime of your lighting systems?
A :
Our lighting systems are designed for longevity, with a minimum lifespan of 5 years. I
t is recommended that the light bulbs be replaced periodically.
Q : How can you guarantee the quality?
A : Our dedicated team of quality inspectors meticulously examines each product to ensure a low defect rate for every order. In the unlikely event that any issues arise, we stand firmly behind our comprehensive after-sales support system and will take full responsibility to address them promptly