Q1. Any discount?
A1. At first, the price we quote are all wholesale price.
Meanwhile, our best price will be offered according to the order quantity. So please tell us your purchase quantity
when you inquire. I believe we can meet your need perfectly with competitive price and high quality.
Q2. Can I have a sample order for office desk?
A2. Yes, we can send you sample from our Germany warehouse.
Q3. Do you have any MOQ limit for order?
A3. Just 1 Piece for all of EU.
Q4. How long is the delivery time?
A4. Normally it will only take about 3-5 days according to type of product and quantity of your order.
Q5. How do you ship goods and how long does it take to arrive?
A5. As we have warehouses in Reutlingen: If you are in EU, the time will be just several days if the inventory is sufficient during the order time. We usually ship samples by DHL, GLS or DPD, which usually takes 3-5 days to arrive. For bulk products , mainly by Truck.
Q6. How to deal with the faulty?
A6. Firstly, our products are produced in strict quality control system and the defective rate is very low.
Secondly, during the guarantee period, we will send replacement for free.
Q7. What can I do if the item is damaged during transportation?
A7. Our customer service staffs will help you with any questions or concerns. So if any damage on products, please take pictures or video for us.
Q8. Warranty?
A8. we are responsible for the damage due to the defects in manufacturing and we will offer the damage fittings for free.
