Q 1.What's the payment term?
A: We accept T/T 50% deposit and 50% balance against copy of B/L or L/C at sight, West Union,VISA,Paypal is also accepted.
Q 2. What is the normal lead time for product orders?
A: Average lead times for prototype / first article are 7~10 days, if tooling is involved, lead time for production tooling is 10
days, average production time after sample approval is 2-3 weeks.
Q 3. What is your standard packing?
A: All the goods will be packed by carton box and loaded with pallets. Special packing method can be accepted when needed.
Q 4. Could you please tell us the month capacity of your products ?
A: It depends on which model, we produce more than 1500 tons rubber materials per month.
Q 5. what kind of certificates you have ?
A1: We have been ISO9001:2008 certified by SGS since 2019.
A2: We have various rubber compounds approved by NSF, KTW, W270, WRAS, ACS, AS4020, EN681, EN549, ROHS and REACH.
Q6: How to check the quality of the bulk order?
A1: We provide preproduction samples before mass production for all customers if needed.
A2: We provide quality certs such as measurement report, material data sheet, COO, COA, etc. to all customers before delivery.
A3: We accept third party inspection such as SGS, TUV, INTERTEK, BV, etc.
Q 7: How to select the raw compound for my application?
A: With years of experience working with a variety of material, we can help select the material that will best suit your needs
while keeping material costs in mind.
Q 8: Do you use any international standards for the rubber products?
A: Yes, we mainly use ASTM D2000 standard to define the quality of the rubber materials, tolerances as per ISO3302, ISO2768, etc.
Q 9:Can you supply different color materials?
A: Yes, we can produce custom molded rubber and silicone rubber products in different colors, the color code will be required in
case of an order.
Q10: What materials are available to produce from your side?
A: NBR, EPDM, SILICONE, FKM(FKM), NEOPRENE(CR), NR, IIR, SBR, ACM, AEM, Fluorosilicone(FVMQ),
