Q:What's the necessary information should be provided before purchasing an elevator or escalator /moving walk?

A:For elevators:

1.How many people capacity ?

2.How many floors /stops does the elevator travel?

3.What's the shaft size? Width by depth?

4.Is there a machine room on top or it is machine room less?

For escalators or moving sidewalk:

Travel height, incline degree and step width

When we get the answers, we can design exact elevator or escalator and make formal quotation to you.

Q:How long is your delivery time?

A:Generally it is 15 days if the order is as per factory standard, it is 25 days or more if the order is non-standard (with etching stainless steel, with marble, with glass cabin or door , with fire-rated door , etc.)

Q:What is your term of payment?

A: T/T, irrevocable L/C at sight etc.

If you have another question, please feel free to contact us

Q:How can I get the after-service?

A:1.for technical problem you meet: our technical documents include manual, electrical drawing are in English version with 3D pictures, and we have professional engineer who can speak English will communicate with your engineer directly via wechat, whatsapp or skype.

2.For parts: We will send you the spare parts by free if the problems caused by us. If it is the men-made problems, we also send the spare parts, but you should pay.

Q:what’s your brand ?

A:our company name is Yida Express Elevator Co., ltd, our brand is FUJI YIDA and EPSS, OEM service is also available, we were OEM of Hyundai elevator and Thyssen elevator ever.

Q:What’s your advantage compare with other competitor?

A:1.advanced automatic production line with all robot operation

2.Strict quality control system

3.International level testing center

4.The biggest elevator museum in the world

5.More than 100m height testing tour with max. Speed 8m/s elevator

6.MRL elevator design : small shaft with cabin size than competitors

7.Short production line : 15 days only for standard elevator

8.22 years manufacturing experience and 12 years export