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Q1.why choose us?
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A:A.Large variety inventory,Meet your urgent requirement.
B.Low MOQ with local market prices.
C.Designs customized: With your LOGO, name, date,or other special design to make your occasion special.
D.SGS standard QC AQL 3.0: All products provided by Kaiqi,Will be inspected by our QC team, with SGS STANDRARD AQL 3.0
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Q2.Do you develop any new designs every year?
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A:Yes, every season there are new desighs provided to clients by emails. New catalogue refreshed every year will be mailed or emailed to clients.
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Q3.Can you customize our own products.Including materal, size, color, style etc ?
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A:We can make a sample for your confirmation according to your requirement before order confirmation.
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Q4.Can our products with our own logo?
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A:Yes, with your logo sewed onto your chair covers, overlays, or print onto the plates, invitation card, other gifts itms.
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Q5.What is MOQ?
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A:For inventory iterms, no mini order quantity, for other iterms, would you please check our specific details for every iterm to get the MOQ. Any special requirement, please talk to us.
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Q6.How about payment?
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A:For sea shipment orders, T/T normally; For small orders by air or by courier, WEST UNION, pay pal are also available.
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Q7.Is there any after-sale service?
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A:Customer services will watch for your order once your order placed to our company, you'll get emails for your order status termly until you get the goods at your hand. if find out any problems, notify us,we'll immediately get out the solutions for these.
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Q8.How to do reorders？
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A:For reorders, only need to advise us your original order no., we'll find out your original order even it's 3 years before.
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Q9.How to replace or refund?
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A:If you find the items with quality problems, you only need to us, the information of order no. shipment date, problem description,quantity and photos are all necessary.After confirmation, you'll get the refund or replacement.
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