China cheap electric moped scooter with pedals

China cheap electric moped scooter with pedals

1. Warranty policy

a.)     For main electronic parts, charger, controller and battery, we provide 6 months warranty.

b.)     For motor, we provide 12 months warranty.

c.)     For frame, handlebar, stem and wheel rim we provide 2 years warranty.

1.1 The following conditions, not including in warranty policy

a.)     Any damages caused by human factor.

b.)     Dismounting any parts without professional technical people.

c.)     Use other parts in our electric bike or scooter.

d.)     Damages caused by traffic accident and other accident.

e.)     The problem caused by overloading.

2. Technical support

a.)     We provide “electric circuit diagram” for each model.

b.)     We can train customer’s 1 or 2 technical workers for free.

c.)     When oversea customers meet serious problem, they can not work out by technican, we will dispatch engineer to customer’s company to give help.

FAQ

Q: Why choose an electric bike?

A: You can not only ride it as ordinary bike but also choose battery powered mode when you get tired, and you don't need to get a license and pay parking fee.

Q:Can you change configuration for me?

A:No problem, we can do customize, so we can change configuration based on your request.

Q: Do you have the e-bikes in stock?

A: No, to keep the quality, all e-bikes will be newly produced against you order, including the samples.

Q: What colors are available, can we attach our logo or brand on the bicycles?

A: We have color options, also we can change the colors and attach your logo and brand based on your request, please contact us to ask for more.

Q: Can I order some samples at first to see the quality?

A: No problem, if your order is less than 10 pcs, we need to charge some extra sample fee, the amount is based on your specific quantity, when your orders reach 1*40' container, we can refund you the sample fee.

Q: Can I mix different models in one container?

A: Yes, different models can be mixed up in one full container.

Q: What's your payment terms?
A: Payment term is 30% TT in advance , 70%balance against copy of BL. The samples payment will be 100% prepaid.

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