Q: Do you provide samples? is it free or extra?
A: Yes, If you accept our stock sample, it is for free, but we do not pay the cost of freight. If you need the sample with your
own logo, the sample charge depend on how many color of your logo. Sample time about 7 days.
Q: How long is your sample time and delivery time?
A: Sample time need about 7 days- 10 days. Mass production time according to quantity.Generally it is 20 -30 days after you
confirmed the sample and we get your deposit.
Q: Can you refund the sample charge when I place the order?
A: We can refund the sample charge when your order more than 3000 pcs.
Q: Do you accept payment via paypal?
A: if the amount less than 1000 USD you can pay it via paypal, but you need to pay the handling charge of paypal.
Q: What is your terms of payment?
A: Payment<=1000 USD, 100% in advance. Payment>=1000 USD, 30% T/T in advance ,balance before shippment.
Q: Do you accept custom logo and packaging?
A: Yes, MOQ for logo is 1000 pcs for custom branding, you can send me your design file.
Q: How can I order from you?
A: Step 1, tell me your detail requirement, like product name, size, weight, quantity, logo.
Step 2, when we get your logo, we will give you a quote, also we will make the artwork for you.
Step 3, After you confirm the price and artwork,we will make the invoice, you need to pay the sample charge or deposit before
production.
Step 4,After we get your payment, we will start to make the sample or pre-production sample, we will show you pictures when the
sample done. And we will send the sample to you.
Step 5. After you confirm the sample, we will start the mass production. We will show you more pictures when we finished your
order.
Step 6, You need to arrange the balance payment, After we get your balance payment, we will ship your goods and tell you the
tracking number or give you the original B/L..
