Q1. Can I have a sample order ?
A: Yes, we welcome sample order to test quality.
Q2. What about the lead time?
A:Sample needs 3-5 days, usual order need about 7 days.
Q3. what's the MOQ?
A: 1 set
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also can be selected.
Q5. How to proceed an order ?
First let us know your purchase demand.
Then We quote you and make PI.
After payment we arrange the production.
Q6. Is it ok to put my logo on package?
A: Yes.If you have a long term and stable purchase demand, we can make your logo on the product.
Q7: Do you offer expiration for the products?
A: Yes, metal Brackets have 4 years warranty.
Q8: How to deal with the faulty?
A: Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
If our products have quality issue, we will send new brackets to you or we can discuss the solution.