Integrated Wall System VM-U400 Otoscope Ophthalmoscope Set

Q 1 : Are you T rading company or M anufacturer ?
A1: We are an original factory of ENT Otoscope & Ophthalmoscope etc. Medical Devices in Wenzhou city, China, OEM Services for oversea clients for 9 years.

Q 2 : What about your main market ?

A 2 : Main in Europe, South America, North America (Canada), Asia.

Q 3 : Do you have a Quality Accreditation ?

A 3 : Yes, we have established the Quality Management System according to ISO 13485, under MDD 93/42/EEC (COUNCIL DIRECTIVE 93/42/EEC of 14 June 1993 concerning medical devices). Our ISO 13485 certificate was issued by TÜV Rheinland.

Q 4 : How long is your delivery time?
A 4 : 5-10 days generally.

Q 5 : Do you provide samples ?
A 5 : Yes, we offer samples and not free.

Q 6 : What is your terms of payment ?

A 6 : 100%T/T before shipment, or 30% T/T in advance, balance against the B/L Copy.
If you have another question, pl z feel free to contact us .

Q 7 : What about the Warranty ?

A 7 : Usually, ONE year warranty. Also grant a warranty depends on the consumer protection laws in distributors’ countries and regions if possible.

Q 8 : What about the after-sales service ?

A 8 : We have the Post-marketing Surveillance Procedure, if any feedback, always be processed within 24 hrs and get back to you soon.