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Q1 .Are you a factory or just a trading company? A: We are an integrated enterprise in production and trade, having more than 30,000 square meters of production area and sales offices, and an excellent team with over 110 workers. Q2 .Are foam mattress and pillows with my own design available? A: OEM & ODM services are available. Q3 . What’s the Minimum Order for this item ? A: Our MOQ is 10-100 pieces. Q4. What is your Shipping Terms? A: Sea, air and express (DHL,FEDEX,UPS,EMS, etc.) delivery ways are available. Q5. What is your Payment Terms? A: T/T(Bank transfer), Credit Card, E-checking, Paypal, and other payment ways are acceptable. Q6. How is the sample proceduce? A: After you solided requests, we can arrnage your customized products ASAP. Lead time for samples is 7-10 working days normally. Q7. Are free samples available? A: Samples could be provided with charges if without confirmed orders. But once you place orders to us, samples charge will be directly deducted from order amount. Q8. Can my logo be printed on products? A: Yes, we could provide the service that you need. Q9: What about the quality control? A: Once orders confirmed, we will send confirmed samples according to your requirement for your checking before bulk production. We have several staffs in QC Dep. Professional QC experts will go to factory to check the materials and each parts to make sure the production goes correctly. We will send samples by sea with strict packing. Q10. What are the other items you supply? A: We manufacture various foam / sponge items or relevant products, including memory foam cushion, memory foam sleeping pillow,memory foam travel pillow, and mother & baby care products. And we'd love to send you a catalog if you require so.