3.Can you offer free samples?
A:Sorry,you need to pay the sample fee,after confirming the order, we will refund the sample fee. In addition, buyers need to pay freight.
4.Are you a manufacturer or trading company?
We are a professional manufacture of waterproof connectors with our own factory and trading company.
5.What is the lead time?
Normally speaking, it asks for 15-45 days for mass production except during observed holidays.
6.How about for the OEM/ ODM Service?
Our professional R&D dept develop different products for different target prices and different requirements.
7.What's your term of payment?
We prefer to T/T,e-Checking,Paypal.
8.Where is the Distribution of product's industrial base?
Nanjing ,China
9.Can you help to ship the goods?
Yes. We can help to ship the goods through customer forwarder or our forwarder.
10.
Customizing the fans according to customers' requirements.
· Delivery time for sample order: 3-5 days, for pallets order 7-20 days after receiving clear payment
· Warranty: 1 year for repairing or replacement of fans, customs duty & freight not included.
11.How To Order ?
A:
Step 1, please tell us what model and quantity you need;
Step 2, then we will make a PI for you to confirm the order details;
Step 3, when we confirmed everything, can arrange the payment;
Step 4, finally we deliver the goods within the stipulated time.
12.When you ship my order?
R: Normally container need 21-40days, sample 5-7DAYS
13.Do you offer ODM & OEM service.
R: Yes, we can custom design for specific application.OEM MOQ:100
14.When can I get the quotation?
R:We usually quote within 24 hours after we get your inquiry. If you are urgent to get the price, please send the message on trade management or call us directly.
Notice:If you have any questions or need our help,you can contact me ! Telephone number:0086-18351969674 Whatsapp:+86 18351969674
tiffany@tengsunatic.com
15.How can I get a sample to check your quality?
R:After price confirmed, you can require for samples to check quality.
If you need the samples, we will charge for the sample cost. But the sample cost can be refundable when your quantity of first order is above the MOQ
*Remark: After-sales Service
1 year warranty for all kinds of products;
If you find any defective accessories first time, we will give you the new parts for free to replace in the next order, as an
experienced manufacturer, you can rest assured of the quality and after-sales service.
