Q1: Can you order me a sample of the LED lamp?
A1: Yes, we welcome to order samples to check the quality. The samples are free.
Q2: What about the preparation time?
A2: Samples take 1-3 days, mass production takes 3-10 days, and orders take 3-10 days.
Q3: Do you have any restrictions on the minimum order quantity for LED lights? What is the payment method?
A3: The minimum order quantity for each model is 1 volume. We accept wire transfer Alipay and credit/debit card, PayPal, Western Union.
Q4: How do you ship the goods and how long will it take to arrive?
A4: We usually express, land, sea, air, post, and parcel delivery. It usually takes 7-15 days to arrive. For airlines and transportation companies, transportation is also optional.
Q5: How to process an order for LED lights?
A5: First let us know your request or application. Secondly, we will quote according to your request or our suggestion. Third, the customer confirms the sample and position order. Fourth, we arrange Production and delivery.
Q6: Is it possible to print designated logos on LED lighting products?
A6: Yes. We can OEM, please inform us formally before the formal production and confirmation of the design.
Q7: Do you provide guarantees for these products?
A7: Yes, we provide 1 to 3 years warranty for our products. The detailed information page of each product will be described.
Q8: How to deal with errors?
A8: First of all, our products are produced under a strict quality control system, and the product qualification rate is 99%, Secondly, during the warranty period, we will send a small number of new bulbs for new orders. In order to for defective bulk products, we will repair them and resell them to you, or we can discuss solutions. Including recall and direct replacement of new ones based on actual conditions.