1. who are we?
Reply:
Springlegroup Lighting is an industry and trade company, we are located in Foshan, Guangdong, China. You are welcome to visit our company and factory (please contact our sales consultant, we will arrange your visit.)
2. how can we guarantee quality?
Reply:
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.
What is your main product? Can I customize lighting as my drawing or pictures?
Reply:
Our main business is high-end personal lighting customization, as well as lighting projects for hotels, restaurants, villas, etc. You can customize the chandelier according to your requirements (material, color, shape, size, etc.) or design drawings.
If you have no some idea on lighting selected, you could contact our sales consultant, our design team will recommend you with the suitable lighting.(May need your projects photos, describe, requirements, etc.)
4. why should you buy from us not from other suppliers?
Reply:
Sringlegroup focus on high class luxury lighting to be top 10 brand in globe ,with 20 years decorative lighting developing reaserching and marketing ,at the same time accept OEM and ODM to be best customer service .
5.ASK:How about the quality of your products? How to ensure the quality of the goods?
Reply:Springlegroup's lighting only uses high-quality materials, generally using acrylic and real top K9 crystals (the best Chinese crystals),personal customization will use Asfour.Quality is the most important point for us to maintain customer relationship. Products will be tested, and keep the lighting to test its quality reliability. From raw materials to semi-assemblies to finished products, each product goes through a quality control process before being shipped to the customer. At the same time, we will give you a 2-5 year guarantee to show our confidence in quality.
For you concern, following thing could be do:
1) Visit our factory and showroom to check our quality.
2) Ask for crystal sample or metal sample.
3) Ask us to send you some clear photos that preassemble in factory or clients feedback.
4) We will confirm the drawing with you before production.
5) After completed, you could come to inspect the goods or ask us to take some detail photos.
6. what services can we provide?
Reply:
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Japanese,Arabic,French,Korean
7.
Where are your main export markets
?
Reply:Our markets are mainly distributed in: North America (15.00%), Middle East (15.00%),South America (5.00%), Southeast Asia (10.00%), Africa (5.00%), Oceania (10.00%), East Asia (10.00%), Northern Europe (5.00%),Southern Europe (5.00%),Western Europe (5.00%),Eastern Europe (5.00%),South Asia (10.00%).
8.ASK:Which customer groups does Springlegroup mainly target?
Reply:
Springlegroup
mainly targets customer groups: brand agents, wholesalers, distributors, and engineering companies.
9.ASK:have strict quality inspection standards and systems? Does Springlegroup factory have any measures against environmental pollution?
Reply:Yes, the product’s strict quality inspection procedures and inspection reports certified by a third-party inspection
agency;We are a self-built factory that uses clean liquefied petroleum gas industrial energy and industrial waste water and waste gas recycling and reuse ecosystems for many times. Minimize industrial pollution.
10.ASK:Is
Springlegroup
factory product core technology proprietary? Does the product have relevant technical patent certificates and test reports?
Reply:The core technology of the product is proprietary in the industry. Since 2010, he has obtained and applied for 6
patents,including "Product Technology Utility Model Patent Certificate" and "National Invention Patent Certificate".
11.ASK:Where is the market and customer group positioning of Springlegroup factory products?
Reply:
Springlegroup
factory's products are mainly exported to Europe, North America, the Middle East, Australia, South America and other countries. The factory is mainly aimed at wholesalers, agents, engineers and other customer groups in that country or region.
12.ASK:What products does Springlegroup factory mainly do? What is product positioning?
Reply:At this stage,
Springlegroup
factory mainly produces decorative tiles, and lighting and is currently developing and designing towards the goal and direction of the integration of main tiles and decorative tiles, and has achieved success.