Q1:
What should I do if a communication error occurs?
Follow the steps below to identify the problem:
1) Check if the ignition is ON.
2) Check if the TopScan is securely plugged into the vehicle’s OBD-II port.
3) Turn the ignition off. Then, turn it on after 10 seconds and continue the operation.
4) Check if the vehicle’s control module is defective
Q2:
Why do I need to download the diagnostic software after installing the TopScan app?
A:
Since there are various vehicle manufacturers, different diagnostic software is required for different brands
.
Q3:
What special functions does the TopScan support?
A:
The TopScan supports 8 special functions, including Oil Reset, Throttle Adaptation, EPB Reset, ABS Bleeding,
Steering Angle Reset, DPF Regeneration, Airbag Reset, and BMS Reset.
Q4:
Do I need to update the firmware before using it for the first time?
A:
Yes. Firmware will automatically update to the latest version once the TopScan is connected with your phone via
Bluetooth. You can also tap Me > Firmware Update to update the firmware manually.
Q5:
Can multiple devices be bound to one TopScan app account?
A:
Yes