New Design American Style Country Sofa 3 Seaters Wood Frame Fabric Sofa Set

1)Before the order can be confirmed finally,we would strictly check the material,color,dimension of the sample step by step.

2)We salesman,also as a order follower,would trace every phase of production from the beginning.

3)We have a QC team ,every product would be checked by them before packed.

4)We would try our best to help clients solve problems when they occurred.

Q: Are you a trading company or factory?
A: We are factory. our factory is located in Hangzhou, the host city of the 11th G20 Summit. We have our own showroom and factory, covering more than 10000 square meters. You are most welcomed to visit us anytime.

Q: Do you have showroom,does your showroom display all models?
A: Yes, we have a showroom, but due to the rich range of our products, we cannot display all models. If you have specific products that you wish to view please give us a call prior visiting.

Q: Can you OEM or ODM ?
A: Yes, customize service is welcomed. Please send your design pictures to us,then our professional designers will look into it.

Q: Can I order samples? Are they free of charge ?
A: Yes, we do sample orders for certain customers. Sample fees are needed,but we will deduct the sample fee from your bulk order.

Q: What is the lead time?
A: For the small order with fabric in stock, we can deliver in 15-25 days. For container order, the lead time is usually 30-45 days after the deposit.

Q: What's the payment term?
A: Our payment term is usually 30 % deposit before production and 70 % balance before shipment.

Q: How often do you launch new catalogs?
A: Bi-annually. We introduce new product twice a year in our Spring and Fall catalogs.