100x50mm Band Ceramic Clamps Heaters for Injection Molding Machines with Terminal Box

Q1: How long can it be delivered after the order is placed?

If all the ordered goods are in stock, they can be delivered within 5-7 days after the order is placed;
In case of no inventory of the order goods, the goods can be delivered within 20-120 days after the order is placed.

Q2: How can I buy something different from what I see on the website?

Because the manufacturer will change the product packaging, place of origin or some accessories without any prior notice. We can''t make sure that the goods received by our customers are completely consistent with the pictures, places of origin and descriptions of attachments on the website. We can only make sure that it is genuine! And ensure the same mainstream products with same parameters in the market at that time.

Q3: What should I do if I find quality problems in the process of using my product?

If you need to replace the parts, we will provide them to you in the first time through international express. You will get new parts in 3-5 days.

Q4: Can I choose to buy equipment through Made-In-China company?

We have a professional international trade team, can provide you with SGS, shipping, customs clearance services, please feel free to buy.

Q5: Does the machine have an English manual and warranty card?

Each machine has a professional English operation manual and warranty card.
In addition, we can provide electronic version of the English manual.

Q6: The delivery time of products without stock is too long for 45 days.

First of all, we will speed production to meet your needs.
In addition, we recommend that you have similar equipment in stock to meet your needs as soon as possible.

Q7: What if I choose the wrong machine?

We have pre-sales engineers with rich professional knowledge. According to your products, we provide the most suitable machines and solutions. Before placing an order, we make sure you don''t choose the wrong machine.

Q8: Who is responsible for the installation and debugging of the machine I purchased?

We the seller are fully responsible to send our engineers within two weeks from the date of the containers arrival to the buyers factory to commissioning the machine and training the staff of the buyer, the buyer should be responsible for a round trip economy ticket, a hotel and any other necessary accommodations for the seller''s engineers, and engineer cost USD 100.00 per day.

Q9: Do you have an aftermarket warranty for your products?

Warranty: General one year for whole injection molding machines, two years for tie bar, three years for platens. Six months for screw and barrel with new material.
General one year for other types of whole machines.
All customers that have bought ECOTRUST injection molding machines would be provided with a lifetime repair service of the machines.